Welcome to the Ramada Plaza By Wyndham Silivri!
Whatever the reason for your travels, we’re glad you chose to stay with us. And our staff of Ramada Ambassadors is ready to do anything they to make your stay as comfortable, relaxing, and enjoyable as possible.
We’re pleased to offer you a spacious room, comfortable beds, complimentary hot breakfast and free high-speed wireless Internet access, as well as business services, a fitness center, a pool, and other amenities designed to make you feel welcome
throughout your stay. If you have forgotten anything such as toothpaste, comb, razor etc., please visit our 24-hour gift shop. If there’s anything else you need to make your stay a little better, just ask.
Whether you’re with us for a night or a week, our staff will be happy to provide recommendations for places to go and things to do. And if you have any thoughts or suggestions for ways to improve our service, please share them with one our staff, or directly sent us email to info@ramadaplazasilivri.com.
For future reservations, we encourage you to call +90 212 715 28 55 or visit ramada. com to ensure you get the best available rate. We also suggest you consider joining Wyndham Rewards®, our guest loyalty program, to make your stay even more rewarding. When you stay at any of our hotels, you can earn points that can be redeemed for hotel stays, airfare, resort vacations and a host of other retail and restaurant experiences. For more information, please ask the Front Desk or visit WyndhamRewards.com.
Thank you for choosing our hotel and enjoy your stay. We hope to see you again soon. Sincerely
Serkan EKENEL,
General Manager
Ramada Plaza By Wyndham Silivri
PLEASE DO NOT REMOVE ANY PAGES FROM THIS DIRECTORY
GUEST SERVICE AND FACILITIES
AIRLINES
British Airways…………………………………………………….. +90 850 201 01 81
Emirates……………………………………………………………. +90 212 465 58 14
Lufthansa…………………………………………………………… +90 212 463 30 00
Turkish Airlines………………………………………………………….. +90 444 08 49
Qatar Airways………………………………………………………. +90 212 465 43 47
AIRPORTS
Istanbul International Airport………………………………………….. +90 444 14 42
Istanbul Sabiha Gökçen International Airport…………………… +90 216 588 80 00
AIRPORT TRANSPORTATION & PRIVATE TOURS
Please contact the Front Desk (9)
AREA SHOPPING
SILIVRI SHOPPING CENTER…………………………………………………………….+90 212 736 00 36
VEGA AVM SILIVRI…………………………………………………………………………..+90 212 728 70 16
ORION SHOPPING CENTER………………………………………………………………+90 282 673 33 14
TREND ARENA SHOPPING CENTER………………………………………………… +90 282 673 81 21
CAR RENTAL
Please contact the Front Desk (9)
BANKING SERVICES
Garanti……………………………………………………………….. +90 444 03 33
HSBC…………………………………………………………… +90 850 211 01 11
ING…………………………………………………………….. +90 850 222 06 00
BANQUET AND CATERING FACILITIES . . . . . . . . . . dial 9
Ramada By Wyndham Silivri,is under your service with its excellent service concept and halls designed for different needs.Please contact the banquet and catering staff for more information.
BUSINESS CENTER
Open 24 hours a day, the Business Centers located adjacent to the lobby has a printer for all your business needs, no matter what time of day or night.
CHECK-IN AND CHECK-OUT TIME
Check-in time is 2:00 pm daily. Check-out time is 12:00 am. Upon check-out, please turn off your lights. If you would like to extend your stay, please contact the Front Desk by noon on the day of your original departure
CREDIT POLICY
We accept all major credit card.Credit may be automatically established at time of check-in In lieu of the above, an advance payment of room rent in cash your stay is required. Personal check may not be used in advance payment.Please note advance payment of room rental does not establish charge privileges. Guest who not established credit with the hotel may not charge against their room account .Please do not be offended if we call upon you to collect for a telephone call ,restaurant charge etc.
GUEST SERVICE AND FACILITIES
CRIBS
Cribs are available as a complimentary special request item through the Front Desk.
DO NOT DISTURB POLICY
If you wish not to be disturbed during your stay, please turn on Do Not Disturb light button next to bed.
DRY CLEANING AND LAUNDRY VALET
For your convenience, a laundry bag and list are provided in each room. Same day service is available Monday through Friday. If articles are received at the Front Desk by 10:00 am, they will be returned by 6:00 pm. No dry cleaning or laundry valet services available on Saturday, Sunday or Holidays.
EMERGENCIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIAL 9
In the event of an emergency, please contact the front desk for immediate attention.
FITNESS CENTER
Indoor pool facility located inside the -1 Floor and open 8am-23pm daily. Please use your room key for entry.
KEY CARDS
If you lose your key card please notify the Front Desk immediately so that your lock may be recoded. Please return your key card to the front desk upon check-out.
HANDICAP FACILITIES ADA COMPLIANCE
Contact the Front Desk for any ADA equipment.
Complimentary newspapers are available in reception, library and breakfast saloon everyday.
PET POLICY
Pets are not permitted to stay with hotel guest.
POOL /AQUA
The swimming pool 09.30-18:00 and Aquapark is open from 10:00 am to 17:00 pm. Parents are required to be present while children are in the pool area and all guests are asked to follow the posted rules. Lifeguard is on duty for water slide only.
ROLLAWAY BEDS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DIAL 9
Please contact the Front Desk.
SAFE DEPOSIT BOXES
Safe deposit boxes are available in rooms that you can choose their passwords by yourself. Incase you forgot the password, please contact with Front Desk. Additionally we have safe boxes in Front Desk Office. You can use it after Checkout.
GUEST SERVICE AND FACILITIES
SAFETY & SECURITY
Your safety and security are of the utmost concern to us If a security need arises, please contact the Front Desk for immediate attention.
SAFETY AND SECURITY PRECAUTIONS
Safe deposit boxes are available at the Front Desk. Under local regulations, the hotel is not responsible for loss of articles unless they have been properly secured in these boxes. There is a safe deposit box in your room as well.
Please be assure that your door is locked and to use the secondary lock for your own security & safety.
Use the peephole and fully identify all visitors. If you doubt anyone’s identity, please contact the front desk immediately and ask if someone from the staff is supposed to have access to your room and for what purpose.
Do not needlessly display guest room key cards in public places where they can be easily stolen. Should you lose your key card please notify the Front Desk immediately so that your lock may be recoded.
Ensure that all windows and connecting doors are locked.
Ensure that you have removed all valuables from your vehicle and locked your car.
Note the location of emergency fire exits displayed on the inside of your guest room door. Dial “527” to report fire or smoke. Use the stairs instead of the elevator during a fire emergency.
Always pay attention to your surroundings in the parking lot. If you see any suspicious activity, please report your observation to the Front Desk.
TAXI SERVICE
Please contact the Front Desk (9)
WAKE-UP SERVICE
If you would like to request a wake-up call, dial 9 on your room phone and follow the prompts.
SPA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .DIAL 545
Located in -1 Floor and open between 08:00 am and 23:00 pm daily. For massage, peeling & foam please dial 545 on your room phone to make reservation.
TELEPHONE & INTERNET SERVICES.
HIGH-SPEED WIRELESS INTERNET ACCESS
Our hotel provides high-speed internet access for all guest, free of charge and 24 hour technical assistance is available. For assistance, you can dial 9(Front Desk).
For free wireless, please connect to ‘RAMADAGUEST’ from WI-FI settings and then the system automatically requests you to enter your passport number and room number, press connect. Enjoy the use of free internet access during your stay in our hotel.
INTERNATIONAL CALLS
Direct Calls -Dial 9 + 00 + Country Code + City Code + Number
LONG DISTANCE
Dial 9 + area code and number.
Rates for international and domestic long-distance calls charged to your room. Subject to local taxes. You see the calling price room account.
TELEPHONE
Internal calls are free of charge. To dial another guest room, dial the desired guest room number or call the front desk (9) to be connected.
AREA RESTAURANTS
OLTA BALIK RESTAURANT……………………..+90 212 728 42 33
GARDEN ET LOKANTASI………………………… +90 212 723 68 40
MASALKÖY…………………………… +90 282 673 33 14